Privacy Statement (ZA) - South Africa

Introduction

Manolutions ("we," "our," or "us") is committed to protecting your personal information and your right to privacy. This Privacy Statement explains how we collect, use, disclose, and safeguard your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

For a comprehensive understanding of our privacy practices, please refer to our full Privacy Policy.

Information Officer

We have appointed an Information Officer as required by POPIA. You can contact our Information Officer at privacy@manolutions.com for any privacy-related queries or to exercise your rights under POPIA.

Personal Information We Collect and Process

We collect and process personal information necessary for our business functions and activities, including:

Contact details
Professional information
Financial information
Service-related information

We collect this information through direct communication, our website, online services, and third-party providers.

Purpose of Processing

We process your personal information for purposes including:

Providing our services
Communication
Payment processing
Improving our offerings
Compliance with legal obligations

Your Rights Under POPIA

As a data subject under POPIA, you have the following rights:

Right to be notified that personal information is being collected or has been accessed by an unauthorised person
Right to request access to your personal information
Right to request correction or deletion of your personal information
Right to object to the processing of your personal information
Right not to have your personal information processed for direct marketing by means of unsolicited electronic communications
Right not to be subject to a decision based solely on the automated processing of your personal information
Right to submit a complaint to the Information Regulator
Right to institute civil proceedings regarding alleged interference with your personal information

To exercise these rights or for any privacy-related queries, please contact our Information Officer at privacy@manolutions.com.

Cross-border Transfers

If we transfer your personal information outside of South Africa, we ensure that the recipient is subject to a law, binding corporate rules, or binding agreement which provides an adequate level of protection similar to POPIA.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised or unlawful processing, accidental loss, destruction, or damage.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. For more details on our data retention practices, please refer to our full Privacy Policy.

Changes to this Privacy Statement

We may update this Privacy Statement from time to time. Any changes will be posted on our website, and significant changes will be notified to you directly.

Contact Us

For more information about our privacy practices or to exercise your rights, please contact our Information Officer at privacy@manolutions.com.

This Privacy Statement was last updated on 18 Nov 2024.

By using our Services, you acknowledge that you have read and understood this Privacy Statement and our full Privacy Policy.